Returns

You may return item(s) within 14 days after delivery for a full refund. Make sure you include the complete return form to your parcel.

Pack your item(s) with the filled in return form carefully so it won’t get damaged during distribution.

For international returns (outside the Netherlands): Provide your parcel with the following return address.

Kings of Indigo web returns
Delta 132
6825MV Arnhem
The Netherlands

Bring your parcel to your local post office or package service to post it to us. Please note that we do not cover the cost of international returns (outside the Netherlands). DO NOT USE THE RETURN STICKER.

Returns within the Netherlands: Please bring your parcel to a Post NL point http://www.post.nl/locatiewijzer. Sending items back is free within the Netherlands.

Use the following address:
Kings of Indigo web returns
Antwoordnummer 2264
6800 VH Arnhem
The Netherlands

Your item(s) will be inspected to check whether they meet our Terms & Conditions.

We strive to return your payment or item(s) within 14 days after receiving the package in our warehouse.

Terms & Conditions

  • You may return item(s) that are sold and fulfilled by www.kingsofindigo.com within 14 days of delivery for a full refund.
  • We cannot accept item(s) without a complete return form.
  • The items(s) should be intact with the original labels attached in the original packaging.
  • The product shouldn't show marks of being worn, such as stains, smell and use damage.
  • The item(s) are your responsibility until they reach our warehouse.

Can I exchange an item?
It's not possible to exchange an item directly. If you wish to exchange an item, you need to follow the same procedure as returning. Place the exchanging item as a return, send it back and order a new item.

When can I expect my refund?
As soon as we have received your return shipment, we'll confirm the receipt by e-mail. We need about 14 days to refund your payment. We credit the amount to your account through the original payment method.