We kindly ask you to follow the steps here to get your return process moving. The order number should start with 100 or with 200, you can find this information in the order confirmation e-mail you received from us, after you place your order.
Orders within the Netherlands, Belgium and Germany can print a free parcel label in our online return process (step 4). This process is connected to the parcel delivery company DPD. Because this parcel label is connected to DPD, the package needs to be dropped off at a DPD Pick-up point.
For international returns (outside the Netherlands, Belgium and Germany) you are not obligated to use DPD as a delivery company. Bring your parcel to your local package
service and send it to us. Please note that we do not cover the cost of international returns (outside the Netherlands, Belgium and Germany).
Kings Of Indigo - GWL Twee B.V.
Laan van Westenenk 50
7336 AZ Apeldoorn
We strive to refund within 14 days after we have received your item(s). You will get a notification once your return is being processed. We credit the amount to your account
through the original payment method.
Please note: During Covid-19, you might experience a slight delay in the process of returns. We’re doing everything we can to avoid this, and kindly ask for your understanding in these crazy times.