Can I use a different shipping address than my own?

No problem. You can have your order delivered to an alternative address, by adding it in your account and selecting it during the ordering process.

What are the delivery costs?

Delivery within the Netherlands, Belgium, Germany, France and Finland is free for orders over €100. For an overview of all shipping costs and an indication of delivery times please click here

Can I order from outside the Netherlands?

Currently we are able to deliver to the following countries: Netherlands, Germany, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Click here for more information about specific delivery times and prices based on the country you would like to get your goods delivered to.  

Does K.O.I deliver to the UK?

Due to all the changes that came with Brexit, unfortunately we had to change our policy and stop delivering in the UK. We've had people that had to wait for ages for their purchase or were confronted with high import duties by delivery. We do hope to ship to the UK again in the near future. 

When can I expect my order?

When you order before 4 pm on a working day, your items will be shipped the same day. Orders outside The Netherlands may take up to 10 working days. Delivery may be max. 2-3 days delayed due to the busy sale period. Click here for an overview of our international delivery timings. 

I haven’t received my order yet.

Your order will be delivered as soon as possible to the address you’ve registered in your account. However, there is always the possibility of ‘unforeseen circumstances’ with your local delivery service. In that case, we will personally inform you right away. 

Which delivery partner does K.O.I work with?

Our delivery partner is DPD. Please note, Kings Of Indigo can not be held liable for lost packages delivered by DPD when you choose the option of leaving your package in a safe place, choosing this option is always on your own risk. 

You still need our assistance? 

Don't hesitate to reach out to us and we will be happy to answer any of your questions.